Polyend warrants all its products, to the original owners, to be free of defects in materials or construction for one year from the date of purchase.
Proof of purchase is necessary when a warranty claim is processed. Malfunctions resulting from improper power supply voltages, abuse of the product or any other causes determined by Polyend to be the fault of the user won’t get covered by this warranty (standard services rates will be applied).
All defective products will be replaced or repaired at the discretion of Polyend. Products must be returned directly to Polyend with the customer paying the shipping cost. Polyend implies and accepts no responsibility for harm to a person or apparatus through the operation of this product. Please use https://help.polyend.com/submit_ticket for return to manufacturer authorisation, or any other technical questions/concerns.