My tickets
Submit ticket
Login
Need help?
Use the search or browse by category
Play
Is there a PDF version of the Polyend Play groovebox manual available?
What is Polyend Play?
Does the Polyend Play come with any onboard sample packs?
and 29 more ...
Tracker
Where can I download the Polyend Tracker factory SD card content?
What is the Polyend Tracker?
Is the Tracker battery powered?
and 67 more ...
Medusa
Is there a factory reset function in the Medusa synth?
How do you route an external audio instrument through the medusa for processing?
How do I update Medusa's firmware?
and 12 more ...
General
Toggling on the device causes a mechanical clicking sound somewhere in the device (other than the click from the power button) is this normal?
Where is Polyend based?
Where is my package send from?
and 15 more ...
Poly 2
Can Poly 2 filter the incoming MIDI channels communicates?
What's the better choice for MIDI input to Poly 2, USB or DIN?
What is the jumper on the Poly 2 back panel for?
and 3 more ...
Seq
Is there a manual for the Polyend Seq?
Do I need to use the original Seq AC adapter?
My Seq screen is flickering slightly, periodic. Is this normal?
and 14 more ...
Poly
How to power up Poly Module properly?
What is the output voltage of the Poly module gate outputs?
Is there a manual for the Polyend Poly module?
and 1 more ...
Perc
Is the Perc suitable for recording for full velocity range sample libraries.
Is the three-way "classic" Polyend Perc controller still available?
What are the differences between Perc Pro and Perc
and 10 more ...
Anywhere
What power bank should I use for Anywhere?
What are the Polyend Anywhere Power Bank Requirements?
Can I use Anywhere module with a wall charger instead of a power brick?
Preset
What is the order of the values send out from the Preset module 9 outputs?
Why canʼt I change the encoder mode in the Preset module?
Can I change a Preset module parameters while the sequence is running?
and 3 more ...